Ways to Improve Your Hiring Process

Improve your hiring process by starting early & testing different interview methods.
A good hire can inject energy, innovation and enthusiasm to your organization.

As a business owner, manager, or HR professional, hiring is one of the most important elements of your business. Hiring is the first step in building an incredible team, and a good hire can inject energy, innovation and enthusiasm to your organization, helping to propel your business to new heights. A bad hiring decision, however, can severely hamper your growth, and you may feel the effects for years to come. Needless to say, hiring decisions are critical for the health of your business – so here are some tips you can use to improve your own hiring process. 

Start Early

Rushing the hiring process is an easy way to make a quick, poorly thought out decision and land you with a bad hire – something that will stunt your business for a long time to come. To prevent this, give yourself more time than you think you need to find a candidate. Starting the process early gives you the time to do it slowly and do it right – something you'll thank yourself for down the road.

Use Quantifiable Metrics to Limit Bias

All humans are inherently biased, so when making a hiring decision, it's important to implement systems to limit your own bias. Try creating a scorecard that marks candidates on simple, quantifiable elements like continuing education, years of experience, or trainings and certifications. This can help to reduce bias in the early stages of the hiring process and help you find a candidate who's truly qualified for the job. 

Don't Be Afraid of Testing

The conventional format of interviewing candidates may be standard procedure, but it's far from the only – or the most effective – way to select a new hire. Don't be afraid of testing candidates through things like personality tests, practicing clinical work, or even written assessments. It may feel unconventional, but it's a great way to see what the candidate is really capable of and find a competent, qualified new hire.

It's Better to Hire Correctly Than Hire Fast

At the end of the day, an organization is defined by it's people – and that means that the decisions you make in the hiring process will define your organization for years to come. At Heartland Dental, we understand the importance of hiring and have worked hard to create a hiring apparatus that helps us find bright, talented, and passionate candidates – both in our Home Office and in our supported offices. If you'd like more tips and insights on business leadership and the dental field, I encourage you to subscribe to the Dentistry Leaders blog. Until next time, I wish you luck with your organization's hiring and hope to see you back here soon.



Rick Workman, DMD

Founder, Former CEO and Active Chairman, Heartland Dental

Rick Workman, DMD, graduated from Southern Illinois University School of Dental Medicine in 1980. After starting his own practice, he set out to create a world-class dental support organization that would relieve the management burden for dentists by offering them an array of non-clinical administrative support. Today, Heartland Dental is the largest dental support organization in the country. In addition to being the founder of Heartland Dental, he is also the past president of the Association of Dental Support Organizations. To read more about Dr. Rick Workman, click here